Our Services

Through our partnership with Ingram Micro, the largest IT distributor in the world, with $ 30+ billion revenue and # 70 on the Fortune 500, Connecting Point has been invited to participate in the VentureTech Network. VTN is an exclusive $2 billion North American sales and service network of independent information technology solution providers and leading manufacturers. Approximately 400 certified solution providers focused on the IT needs of small-to-midsize businesses across North America.

Ingram Micro Service Network

Our exclusive membership in IMSN lets us provide certified technical services across the US and Canada. Services range from repairs to large scale deployment projects. If your organization has offices in another location, talk to us about how we can help you with consistent IT services and pricing.

Business Continuity Services

Our founder, Ron Cook, says it best. “I don’t want to make money from my customer’s misfortunes. I want to earn money by preventing your business interruptions.”

Our certified professionals will manage your network so you can manage your business. At Connecting Point we have shifted our focus from just responding to network emergencies to preventing them through our proactive services.

We monitor your network, patch and update your PC’s, manage your backups so they can be restored, protect you from viruses and spyware, and take the financial risk things go wrong. Our helpdesk will answer your questions and solve most problems remotely. In exchange for your monthly fee you get the promise of no downtime (or as little as humanly possible.) We do everything we can to prevent costly downtime for your business.

Disaster Recovery and Business Continuity Planning

Unlike most other IT companies throughout North America, Connecting Point employs a Certified Business Continuity Professional who has many years of experience helping businesses prepare for the worst.

Do you have a written Business Continuity plan? When was the last time it was updated? Has it been tested to see if it will work?

Disaster Recovery is restoring your business to pre-disaster conditions, which can take weeks or months. Business Continuity is how you keep your business alive in the meantime so you don’t lose your customers or employees. It’s a lot harder than Disaster Recovery, and includes a lot more than having backups of your critical data.

If you are a healthcare or financial organization a business continuity plan is a basic requirement for regulatory compliance. Mike Semel has a long history in both emergency services and business. He has been a fire department officer, hazardous materials incident trainer at the New York State Fire Academy, and Red Cross disaster manager. Mike has owned his own business, been the IT director at a hospital, and has consulted with many large businesses and governmental organizations.

Whether you need your Business Continuity Plan written or reviewed by a certified professional, call Connecting Point today.

Compliance Services

We can help you comply with your industry’s IT compliance regulations. We employ a Certified HIPAA Administrator who is familiar with compliance regulations. From policy writing to IT Security Assessments to reporting, we can help you comply.

Managed Restore – More than just data backup!

Managed Restore is more than just data backup. We back up your data, server images, and software programs securely to multiple locations. If you lose a file it can be quickly restored, just like other on-line services. However, unlike the on-line backup services, if you suffer a catastrophic disaster, even the total loss of your building, we can restore your critical applications and data to a secure virtual environment. You can be back up and running in hours or days, not weeks, without depending on your staff. All for a price affordable even for small and medium businesses.

Everyone knows the horror stories about tape backup-- incomplete backups, tapes you thought were good that could not be restored, and tape drives that do not have the capacity of newer, less expensive hard drives.

Currently, many firms provide on-line remote data backup. They perform scheduled backups and store data (only) offsite. If you experience a system failure, you have to retrieve your backed up data from the remote server and rebuild your system. The hidden secret is it can be a very long, time consuming process, leaving you with many days of downtime resulting in loss of productivity, or worse, loss of your business.

It may take a week to get a replacement server and have it properly configured. How will you get replacement programs, particularly if you use a specialized program unique to your industry, or an older version of a program? Then, once the hardware is in place, how long will it take to reload your data? Can your business survive this long delay? Will you lose customers? Will you lose employees? Will you be compliant with industry regulations? You just log in and run your programs remotely and securely from any location, through an Internet connection.

Cabling

Our certified networking experts can design and install a fast, resilient network for your computers and phones. We can even install the cabling because we are a licensed Nevada low voltage cabling contractor. Clark County has the strictest fire codes in the country. All network cables above ceilings or behind walls must be installed by a licensed contractor. Connecting Point is a Nevada licensed low voltage cabling contractor. Our license # 56621 authorizes us to install computer networks and phone cabling

Networking

Are the Internet and E-mail more important to your business than 2 years ago? If your network is over 2 years old, you should talk to us because of the ever-increasing need for performance to support video and phone traffic, while at the same time addressing the myriad of threats that put you at risk every day. We can also provide redundant connections so an equipment failure or Internet provider interruption won’t affect your business.

Security

At Connecting Point, we take your data security as seriously as we take ours. We were the 3rd company in the world to earn the CompTIA Security Trustmark.

Business Continuity

Data is the life-blood of any organization and there is no more important task than protecting it from both internal and external threats. It has also become imperative to protect the privacy and security of your users.

Among the potential threats to data integrity are such things as hackers, viruses, disgruntled ex-employees and physical damage, to name just a few.

Connecting Point provides service and support to help clients overcome the obstacles created by the new threats faced every day.

We also help to protect critical corporate information in addition to integrity, confidentiality and availability of business systems and information.

Our security practice focuses on the prevention of and recovery from un-authorized disruption, modification, disclosure, or use of information, whether accidental or intentional.

We also help to protect critical corporate information in addition to integrity, confidentiality and availability of business systems and information.

Secure Server Co-location

Connecting Point Technology, the only full service solution provider in Las Vegas, provides a secure vault for the ultimate in secure server warehousing.

Monitor Your Employees' Computer & Internet usage
Spector 360 is the most advanced monitoring software available on the market today, designed to provide businesses and institutions with a high-level view of all the activity of their computer users.

Spector 360 takes the recorded PC and Internet activities from each monitored individual, feeds that information into a database and provides more than 50 built-in reports and unlimited customization to answer many key questions, including:

• Which employees are spending the most time surfing web sites?
• Who is spending time on shopping sites, sports sites or adult sites?
• Which employees chat or use anonymous email services like Hotmail and Gmail?
• Who is sending the most emails with attachments?
• Which employees may be leaking company confidential information via removable media like flash drives, CDs and DVDs?
• Which employees are printing sensitive documents?
• Who is arriving to work late and leaving early? Who takes long lunch breaks?
• What are my employees searching for on Google, Yahoo and MSN?

Beyond its unparalleled high level reporting, Spector 360 offers powerful investigative tools. If a problem is suspected or detected, in-depth details are available for review. The level of detail is so precise, Spector 360 captures what a monitored individual does each and every second.

Office Moves

Whether you need to move across the street or across the country, we can make your move as smooth as possible. We’ll help you plan everything from your phone and Internet services to getting everything moved safely on the big day. Our certified technicians will safely disconnect your equipment, pack everything safely, move it to your new location, set everything up and test it, and then be at your office to help when your staff begins work at the new location.

Telephony/VOIP

Small and mid-size businesses are constantly seeking ways to assist them with cutting costs and increasing efficiency of their business.

Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows you to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. This is the latest technology for business and enterprise phone systems. Rich in features it promotes efficiency and cost savings across the enterprise.

The primary reason many small businesses are switching to a VoIP system is cost. Savings vary from firm to firm, but the industry reports an average savings of 30%. Gartner Group Analysts say that VoIP will be installed in over 90% of small business in the United States within the next five years.

Calls placed over a private network are free. This is a vitally important consideration if your business has more than one office. VoIP offers portability! Employees don't necessarily need to be in the office to receive calls because calls can be forwarded anywhere that there is access to a computer.

Our VoIP solutions are not implemented just for the sake of technology, but as part of a well planned strategy to integrate voice and data and increase your productivity and customer satisfaction.

Assessments

Whether you need to measure the effectiveness of your Information Technology, your compliance with regulatory requirements, or the overall security of your technology, we can provide an independent opinion and roadmap you will understand.

Internet

One of the most important decisions for your business is the selection of a reliable and high speed internet service provider (ISP) Our on-site internet specialists can help you to select the appropriate internet connection type and online connection equipment that you will need for the size of your operation and can also assist you as you grow and your needs change. We have many levels of internet access to choose from, ranging from dial up accounts to dedicated DSL, Wireless internet connections ISDN, T1 and T3 line connections. We also offer worldwide Email accounts static IP addresses web hosting and secure co-location services.

Web Site Development and Hosting

Our web hosting services include control panel access and additional functionality including web mail, POP3 and hosted Exchange! We also offer PHP and ASP hosting. In addition, our website optimization services can help your company be seen by as many potential clients as possible.We can optimize your site content, study your competition for each keyword phrase to define and achieve the best long term search engine rankings within your industry.

Surveillance

In today’s world, security has become a number one priority for most people in both the private and business sector for social and technological purpose.

Cameras have come into American life in ways most of us would never have imagined. Surveillance provides a means of security, and we are all monitored more than we probably imagine. While making a deposit at our bank or topping off our tank at a convenience store, we're likely to be on camera. For more and more business owners, surveillance has become a means to insure security, reduce insurance costs, and provide peace of mind for both customers and employees. Surveillance has given business owners the ability to view all goings on in the office, warehouse and storage areas, entrance and exit of office locations.

Surveillance is not just for security, but aids in diminishing or completely eliminating employee theft. With wireless surveillance, you now have the ability to monitor locations remotely as well. However, not all security surveillance systems are designed, installed and maintained alike. Just like anything else, the consumer gets what he or she pays for. A bad security surveillance system or bad installation will result in bad images. It is important that your security surveillance system be installed in the proper location, have adequate lighting and be protected from weather and vandalism.

Printer & POS Repairs

Our printer repair shop carries significant inventory for the majority of printer and POS systems and we conduct the majority of repairs on-site right in our own facility.